The Fenchurch team reflects on a year in the insurance legal sector
This year, we were pleased to contribute to Insurance Post’s Claims and Legal Review 2025, with Senior Partner, David Pryce, Managing Partner, Joanna Grant and Deputy Managing Partner, Daniel Robin sharing their perspectives on the year.
David shared that this year was one for international expansion. We built on our 2024 launches in Singapore and Copenhagen, and formed a partnership with US policyholder firm Saxe Doernberger & Vita, alongside the opening of an office in Istanbul to serve the wider Turkic region. ‘These milestones put us ahead of schedule on our objective to have a presence in every region by 2030.’
For Joanna, her major disappointment was the continued failure of many insurers to pay valid claims, ‘insurers are still not stepping up to be part of the solution as often as we would like.’
However, she did see some positive developments in the legal landscape, welcoming the courts’ reaffirmation of a policyholder-friendly approach to insurance interpretation. ‘This is a real boost for both the claims and legal sectors, ensuring insurance works as intended.’
Looking back on the year, Joanna also noted that the sharp rise in cyberattacks served as a reminder of the importance of proactive risk management. ‘Armed with the knowledge that cyber-attacks have tripled this year, I would go back and ensure that every policyholder, from the largest, most sophisticated corporates to SMEs, received robust advice on cyber coverage.’
Daniel Robin turned his focus to the year ahead, observing that after the disruptive impacts of COVID-19 and Grenfell, ‘we’re seeing the market begin to soften, which we hope will lead to insurers taking a more holistic and pragmatic approach to coverage, particularly for complex or grey-area claims.’ He also anticipated a final surge in Covid-19 claims activity as limitation periods expire, alongside increased adoption of AI to drive efficiency and support faster, fairer outcomes for policyholders.
Finally, David concluded with one key ambition for the future: ‘My wish for 2026, would be for all policyholders to be treated fairly by their insurers.’
Find the full Insurance Post article here (subscription required): https://www.postonline.co.uk/claims/7959390/claims-legal-review-of-the-year-2025?check_logged_in=1&ref=search
