Fenchurch Law bolsters Construction and Property insurance team with two new appointments
Fenchurch Law, the UK’s leading firm working exclusively for insurance policyholders and brokers, has announced the expansion of its Construction and Property team, with Rob Goodship joining as Partner and former structural engineer, Duncan Gray, joining as a Trainee Solicitor.
Rob Goodship brings 15 years of insurance litigation experience with him, including considerable experience in resolving complex and high-value claims for corporate policyholder clients. He started his career at Kennedys, becoming an Associate, before joining Fenchurch Law in 2019 and being promoted to Associate Partner in 2022. He has spent the last 2 years at the Ardmore Group, one of the UK's leading main contractors, as Head of Risk, Insurance & Compliance. During this time, he gained in-depth experience in construction risks as well as continuing impact of the Building Safety Act 2022 on the sector. He returns to Fenchurch Law as Partner.
Duncan Gray has joined as a Trainee Solicitor at Fenchurch Law to develop his legal career, leveraging his extensive background in the construction industry. Before joining the law firm, Duncan worked as a structural engineer predominantly for engineering consultants and for tier one contractors in design management roles. He is also a Chartered Structural Engineer and a member of the Institute of Structural Engineers. He brings unique first-hand experience of the construction industry to his new role at Fenchurch Law.
These two hires come at a time of continued expansion for Fenchurch Law, as it grows its offering both in London and internationally, most recently with the opening of its Istanbul office on 1st October.
Managing Partner at Fenchurch Law, Joanna Grant, commented: “We are delighted to welcome Rob back and have Duncan join the team. Rob’s proven track record and extensive legal experience supporting policyholders and, in particular, contractors will be invaluable in helping our construction sector clients navigate this new legal landscape. In addition, Duncan’s industry experience will bring an important new perspective and knowledgebase to the company as we continue to deepen our specialist expertise in managing complex construction and property claims. Together, their combined experience will be invaluable in supporting Fenchurch Law in its mission to level the playing field for policyholders in the UK and around the world”
Rob Goodship shared: “I am excited to return to Fenchurch Law, and bring my experience working with one of the UK’s leading contractors to the Construction and Property team. To be joining as a Partner is a genuine privilege. During my time at Ardmore, I worked extensively on the risks arising from the Building Safety Act, including Building Information Orders and Building Liability Orders. Unfortunately for those in the sector, I think that we are only just beginning to see the systemic impact which the remedies under the BSA are going to have, such that this should be a real focus area for brokers and their clients.”
Duncan Gray added: “I was attracted to Fenchurch Law because of its reputation for high-quality work, combined with an innovative and dynamic culture. What really stood out to me was their individualised approach, both in the service they provide to clients and in how they develop their people. As someone who came into law through a non-traditional route, that made a real difference.”
Fenchurch Law continues global expansion plans with opening of new Istanbul office
Fenchurch Law, the leading international law firm for insurance policyholders and brokers, has expanded its specialist legal support to the wider Turkic region from its new hub in Istanbul.
Istanbul is an established (re)insurance hub, with particular expertise in Energy and Construction. The new Fenchurch Law office, serving territories across the Turkic and Balkan regions, will provide much needed legal support for policyholders and brokers.
The office is led by renowned Turkish-qualified lawyer, Çağlar Kaçar, who built his expertise during his tenure as an in-house lawyer at Marsh. He brings extensive experience in the insurance and reinsurance sector, having focused on supporting brokers and representing policyholders throughout his career before founding his own practice. His practice is uniquely positioned as a pro-policyholder firm, and his leadership combines sector knowledge, regulatory expertise, and strong broker relationships.
The opening of the Istanbul office comes a year after the launch of Fenchurch Law’s offices in Singapore and Denmark, and five months after forming a partnership with US law firm Saxe Doernberger & Vita, P,C. Fenchurch Law’s Istanbul office marks an important further milestone in the firm’s ongoing global expansion strategy.
Senior Partner at Fenchurch Law, David Pryce, commented: “As one of the major global insurance hubs, Istanbul is a natural new location for Fenchurch Law’s expansion, continuing our growth phase to level the playing field between policyholders and their insurers across the globe. Istanbul’s role in the Energy and Construction fields is especially interesting to us at Fenchurch Law, as we strengthen our established offerings in both sectors from our London, Copenhagen, and Singapore offices, and in the US alongside our colleagues at SDV. We could not think of a better individual than Çağlar Kaçar to lead this new hub, with his extensive sector knowledge and excellent reputation within the insurance ecosystem in the Turkic region.”
Çağlar Kaçar, new Regional Managing Partner commented: “Working and being associated with Fenchurch Law represents a natural continuation of my professional focus. Their work to support the policyholder in complex claims and high-value coverage disputes is something that I have focused on throughout my career, and I am pleased to be joining a team that prioritises the same mindset. Having worked in this region for many years, building strong broker relationships, and leading my own practice, I look forward to contributing to the development of this work here in such a dynamic and powerful insurance hub.”
The underinsurance crisis: legal repercussions, broker responsibilities, and growing solutions
Underinsurance is still a major, pressing issue in the UK insurance market, with recent figures revealing that a huge 76% of commercial buildings are currently underinsured. While this is an improvement from 81% in 2023 and 83% at its peak, the statistics reveal a systemic issue which affects businesses, policyholders, and every facet of the insurance ecosystem.
In a recent webinar on Underinsurance and the Insurance Act 2015, Alex Rosenfield, Partner at Fenchurch Law, delved into the world of underinsurance, why it’s become such a huge problem for our industry, the remedies that insurers may apply under the Insurance Act 2015, the legal and financial consequences for policyholders and brokers, and finally, some suggested strategies to mitigate the risks of underinsurance.
What is underinsurance?
Taking it back to basics, underinsurance arises when the total sum insured cannot cover the full cost of rebuilding or repairing a property. The gap between the true value, and the insured value can be created for many reasons.
- Failure to factor in full rebuild costs: Including demolition, debris removal, professional fees (e.g. architects and builders).
- Inflation: Rising costs of labour, materials, and equipment may not be reflected in outdated valuations.
- Forgetting VAT: This can be especially problematic for businesses that cannot reclaim VAT.
- Intentional underinsurance: The deliberate choice to disclose lower values to reduce premiums, a risky choice which can have detrimental implications on the policy holder.
Even financially educated clients and policyholders can end up underinsured, and one of the biggest reasons is a lack of diligence.
The implications of being underinsured can be very serious. Insurers tend to apply an average clause, and the policyholder may find themselves in financial crisis, needing to fund the difference between the sums insured, and the true asset value.
Alex stressed, “Underinsurance can be disastrous with large claims, but even partial losses can still leave policyholders under-compensated.”
As an alternative (and potentially in addition) to applying average, the insurer can apply a remedy for a breach of the duty of fair presentation under the Insurance Act 2015 (“the IA 2015”), which will depend on whether the breach was deliberate or reckless, or merely carless. If it was deliberate or reckless, the insurer can refuse to pay the claim, or void the policy altogether.
If this happens, the policyholder would most likely have to share this information with a future insurer, and they may be marked as a ‘moral hazard’, reducing their perceived capacity to suffer a loss of a particular kind.
It could also frustrate business continuity in some cases, as the insured may need to wait for financial stability, and in another commercial sense, beyond the financial hit, the act of underinsuring may put directors in breach of their statutory duties.
Insurer remedies for underinsurance
Alex explained that insurers most commonly utilise one of two remedies:
The Average Clause is the most common contractual remedy, proportionally reducing the claim to discourage underinsurance and reinforce the importance of accurate valuations.
There is also the possibility of the insurer applying a remedy for a breach of the duty of presentation under the IA 2015. If the breach was deliberate or reckless, the insurer can avoid the policy and refuse all claims, and keep the premium. If it was careless or negligent, the insurer’s remedy will be proportionate, and turn on what the underwriter would have done differently had the true insured sums been disclosed.
Can insurers apply both remedies?
Alex addressed a nuanced and (currently) legally untested question: Can an insurer apply both average and a proportionate remedy under the Insurance Act to the same failure?
While technically possible, Alex argued this would likely be seen as commercially unfair and commercially unattractive, creating a double punishment. A more reasonable response, he argues, is a single repercussion based on the circumstances and severity of the breach.
“To my mind, applying both remedies cumulatively doesn't sound very attractive, because policyholders effectively be punished twice for the same failure. I think a better analysis, which I think sounds a lot more commercial, is that the insurer picks one or the other, which may just depend on how this has all happened.”
Declaration-linked and waiver of average cover
Declaration-Linked Cover (a premium based on estimated gross profit), avoids average application, unless dishonesty is involved, and is especially useful for those businesses with changeable values and success. Traditional Sum Insured with Waiver of Average promises full claim payouts without average deductions, which is also ideal for businesses that struggle with accurate valuations. However, with a waiver of average, not disclosing ‘material’ changes, such as business value growth, may still be considered a breach of the duty of fair presentation.
“Average and the remedies that insurers have under the Insurance Act can be targeted for very different things. Where an average deals with inactive, inadequate cover that the insured chooses, which is a contractual term, the values of the Insurance Act address inadequate disclosure, which affect the risk so they do address different things.”
Having covered the insurer’s and policyholder’s responsibilities at length, where does the broker stand, what are their responsibilities?
The broker’s role
Alex went on to highlight the role of the broker in helping clients to mitigate the risk of underinsurance. The Infinity Reliance v Heath Crawford case serves as a significant warning to brokers about the importance of comprehensive client advice and clear communication about insurance terms.
Infinity Reliance, an online retailer, experienced a devastating warehouse fire, but after realising that the business was underinsured, the covered value was only 26% of the actual rebuild cost (which was around £33m). The insurer, Aviva, decided to apply average, leaving the business £3 million out of pocket.
But how was the broker implicated? Infinity alliance sued their broker, Heath Crawford, claiming that he had shared misleading documentation, failed to provide proper advice on the insurance calculation, and that he had not considered the alternative premises and additional costs in his advice.
The court agreed with the policyholder, finding the broker had breached his duty. How?
- Not explaining the potential downsides of the chosen insurance type
- Failing to clarify the implications of average and coverage limits
- Not ensuring that the client’s insurance choice was informed and genuine.
Indeed, while Infinity Reliance expressed that they didn’t want to suffer a premium change, the broker was ultimately in breach of duty, as a reasonable broker would recommend a declaration of cover.
“The broker must ensure the client understands any disadvantageous consequences, such as the risk that underinsurance would lead to any claim being reduced by average... even when a preference isn't expressed, the reasonable broker should check that it remains a genuine and informed choice,” Alex clarified.
Today’s legal landscape and practical solutions
While the Insurance Act 2015 introduced clearer frameworks, case law is still limited, leaving policyholders and insurers uncertain, especially on the potential for “double dipping” and the full implications of negligent misrepresentations.
So, what does Alex suggest to help combat the major issue?
- Address the root cause: diligence
There are many reasons for underinsurance, but there is one key theme amongst all reasons: a lack of diligence. It is of the highest importance to express the need for regular evaluations make sure that the policy covers all the necessary rebuild elements, and also to take account of inflation. It is also imperative that the policy holder reviews these figures annually.
"Never assume that the figures and costs that were adequate yesterday will be relevant today."
- Clarify remedy application
Insurers can, theoretically, apply cumulative remedies to the same ‘failure’, even if it feels “very draconian”. A practical solution is to actually discuss the remedy that might apply with insurers, and in what circumstances. That therefore creates certainty for all parties involved.
- Educate clients thoroughly
Brokers must explain the consequences to the policyholder of not insuring adequately; “It does go about saying that policyholders do need to be aware that other insurance can lead to serious shortfalls, even for partial losses.”
“Concepts such as average or declaration linked cover won't be obvious to everybody, so it is important to make sure that your policyholder clients know precisely what those terms mean.”
Underinsurance is not just a hidden gap in coverage, but a systemic vulnerability that has the capacity to shake business stability. With 76% of buildings underinsured, this is a problem that demands urgent attention from the entire insurance ecosystem: from insurers to policyholders to brokers.
The combined force of regulatory obligations, court decisions like Infinity Alliance, makes it clear: accurate valuation, diligent disclosure, and client education are necessities to combating this widespread issue in the current risk market.
Alex Rosenfield is a Partner at Fenchurch Law
Fenchurch Law Strengthens Asia-Pacific Presence with New Partner Appointments
Fenchurch Law, the leading international law firm for insurance policyholders and brokers, has appointed two new Partners to its Singapore hub, demonstrating its commitment to the Asia-Pacific region.
Julian Teoh, a twenty-plus year veteran of insurance and reinsurance law has joined the firm as Partner, and Toby Nabarro, a long-time member of the firm, has been promoted from Director to Partner.
Julian brings a wealth of experience to Fenchurch Law, having acted in property, construction and business interruption claims across the region over the last two decades. Before joining Fenchurch Law, he was a partner at an insurer-facing international law firm, and has also spent time on secondment at the Sydney headquarters of Australia’s largest general insurer. His expertise has been recognised in a number of legal directories, including the Gracechurch Asia-Pacific Insurance Law Report and Euromoney’s Expert Guide to Insurance and Reinsurance in Singapore.
Toby Nabarro was a Director and founding member of the Singapore office, having joined the firm in 2020. Toby specialises in Construction, Engineering and Marine insurance coverage disputes.
Since opening in 2024, Fenchurch Law’s Singapore hub has provided first-class support on high-value, complex, commercial insurance disputes to policyholders in Singapore and the wider Asia-Pacific region. These two new appointments highlight the firm’s growing commitment to serving its broker partners and their policyholders in the region.
Toby Nabarro, Partner: “Julian is set to be an instrumental member of our Singapore operation as our client-driven expansion in the Asia-Pacific region continues. We are delighted to have Julian joining the team; his work in the market is widely respected, and his Asian experience will be a real asset as we establish ourselves as the law firm of choice for our broker partners and their policyholder customers in the region. I look forward to working with him closely as I also commit to the new role of Partner.”
Julian Teoh, Partner: “There is a clear lack of insurance law expertise that policyholders in the region can access in disputes with their insurers. Fenchurch Law has an excellent reputation within the legal insurance market, and I am excited to join such a dynamic and growing team and help to level that playing field."
Commercial Court grounds War Risks insurers in landmark Russian aircraft judgment
Please find a link to the judgment here - Russian Aircraft Lessor Policy Claims [2025] EWHC 1430 (Comm)
Introduction
On 11 June 2025, judgment was handed down following the long-awaited Russian aviation “mega trial” heard in the Commercial Court between October 2024 and January 2025.
The judgment is substantial for a number of reasons, not least because it runs to 230 pages, but also because the £809 million awarded is the largest amount ever awarded by the UK courts.
Of particular significance to policyholders however, is Mr Justice Butcher’s detailed application of causation principles, and his commentary on “the grip of the peril” which he first considered in Stonegate Pub Company Ltd v MS Amlin Corporate Member Ltd & Ors [2022] EWHC 2548 (Comm) and which was recently affirmed in Sky UK Ltd & Anor v Riverstone Managing Agency Ltd & Ors [2023] EWHC 1207 (Comm).
Background
On 10 March 2022, shortly after Russia’s invasion of Ukraine, the Russian Government issued an order which banned the export of aircraft and aircraft engines, initially for a period up until 31 December 2022 (“Order 311”). As a result, an estimated £7-10 billion of aircraft were retained by Russian lessees, and coverage proceedings were brought by affected lessors across a range of jurisdictions. Last winter, six sets of those proceedings were heard together by the Commercial Court, with AerCap acting as lead claimant on behalf of DAE, Falcon, KDAC, Merx and Genesis (together, “the Lessors”).
Each of the Lessors insured aircraft under policies which included two relevant sections, namely All Risks and War Risks cover. Whilst the All Risks cover insured against loss arising from property damage subject to certain exclusions, the War Risks cover protected against loss caused by war, which is typically excluded from standard All Risks cover.
Within those sections, there were two principal types of cover: Contingent Cover and Possessed Cover. The Contingent Cover was designed to respond when the aircraft were not in the physical possession of the Lessors, but were instead being operated by the Russian lessees, and was triggered in circumstances where the Lessors could not recover under the operator’s own insurance policies. In contrast, the Possessed Cover was designed to respond when the aircraft were in the actual possession of the Lessors, including during the course of any repossession.
Given that its War Risks cover was subject to an aggregate limit of $1.2 billion (around £892 million), AerCap’s primary claim was for All Risks cover for the full value of the aircraft at $3.5 billion (around £2.57 billion).
We set out the various points considered by the Court, and the key takeaways for policyholders, below.
Insurers’ position
Both All Risks and War Risks insurers denied liability for the Lessors’ claims on the basis that (inter alia):
a) the Lessors had not been permanently deprived of the aircraft;
b) in any event, both Political and Government Perils were excluded under the All Risks cover;
c) the loss was not covered under the War Risks cover; and
d) the effect of US and EU sanctions was that insurers were prohibited from paying the Lessors’ claims.
Contingent Cover or Possessed Cover?
AerCap advanced that it was the Contingent Cover which responded to the claim, given that the assets were stranded in Russia and were not therefore in the care, custody or control of the Lessors.
It was a requirement of the Contingent Cover that the Lessors were “not indemnified” under the lessee’s own insurance policy. The relevant leases obliged the lessees to take out their own insurance for the aircraft during the period of the lease, with the Lessors added as an additional insured. Those policies were referred to by the Court as the Operator Policies. It was an important factor that Lessors had also sought an indemnity under the Operator Policies, which is listed for trial in the Commercial Court in October 2026.
Despite each of the other Lessors seeking cover under the Possessed Cover, Mr Justice Butcher agreed with AerCap and held that each of the Lessors were entitled to claim under the Contingent Cover, given that the various requirements of the Contingent Cover were, prima facie, met.
Whilst the insurers argued that the Contingent Cover only responded in circumstances where the Lessors were “not indemnified” under the Operator Policies, and there was in fact a chance, pending the trial listed for October 2026, that they would be, the Court held that “not indemnified” actually meant “had not been paid”. On that basis, the Lessors’ outstanding claims under the Operator Policies were no bar to cover, as they had not been paid in respect of them.
In reaching that view, Mr Justice Butcher adopted guidance from the Australian case of LCA Marrickville Pty Limited v Swiss Re International SE [2022] FCAFC 17, which held that:
“The ease with which an insured may establish matters relevant to its claim for indemnity may influence questions of construction … a construction which advances the purpose of the cover is to be preferred to one that hinders it as a factor in construing the policies.”
In that vein, the Possessed Cover was not engaged because it was triggered where the aircraft were in the possession of, or alternatively were “in the course of repossession” by, the Lessors. The Court held that the latter required an overt act to physically repossess the aircraft, rather than simply an intention or a plan to do so. Therefore, as the Lessors had not taken steps to repossess the aircraft, the Possessed Cover could not be engaged.
Could the Lessors demonstrate permanent deprivation of the aircraft and, if so, when?
The relevant insuring clauses were triggered by “physical loss or damage” sustained to the aircraft during the period of insurance.
Each of the Lessors advanced a similar argument, which was that it was sufficient for them to show, on the balance of probabilities, that recovery of the aircraft was a “mere chance”.
In contrast, War Risks insurers argued that the appropriate test was whether there was no realistic prospect of recovery at any time within the commercial lifetime of the aircraft, a bar which they said had not been met. All Risks insurers accepted that there had been a loss of the aircraft, but argued that the loss was the result of a War Risks peril.
In holding that each of the Lessors had suffered permanent loss of possession of the aircraft upon the implementation of Order 331 on 10 March 2022, the Court held that the Lessors only needed to establish that deprivation of possession was, on the balance of probabilities, permanent which, in line with the judgment of the Supreme Court of New South Wales in Mobis Parts Australia Pty Ltd v XL Insurance Co SE [2019] Lloyd’s Law Rep IR 162, could be interpreted as being “more probable than not”. That case, whilst not binding in the UK, considered the notion of permanence and held that it should be assessed against the standard of “more probably than not”.
What was the proximate cause of the loss?
Having established a loss, the central issue was whether that loss was covered under the All Risks or the War Risks cover.
In relation to the All Risks cover, the Court had to consider whether the claims fell within either of two excluded perils, being:
a) Political Peril, defined as “any act of one or more persons, whether or not agents of a sovereign power, for political or terrorist purposes and whether the loss or damage resulting therefrom is accidental or intentional”; or
b) a Government Peril, defined as “confiscation, nationalisation, seizure, restraint, detention, appropriation, requisition for title or use by or under the order of any Government”.
If the claims did fall within either of those perils, the War Risks cover would be engaged.
Despite War Risks insurers’ attempts to argue a restrictive interpretation of the exclusions, Mr Justice Butcher found that the action taken by the Russian government on 10 March 2022 (Order 311) amounted to a “restraint” or “detention” that fell squarely within the definition of a Government Peril.
As a result, the claims were excluded by the All Risks cover and fell to the War Risks insurers.
Causation – Wayne Tank & Pump Cp. Ltd v Employers Liability Incorporation Ltd
Central to the arguments on causation was whether the Wayne Tank principle applied to independent concurrent causes (i.e. two causes each of which is sufficient to cause the loss on its own), or if Wayne Tank applied only to interdependent concurrent causes (i.e. where two causes, neither of which is sufficient on its own, act together to cause the loss).
In broad terms, the Wayne Tank principle dictates that, where there are two proximate causes of a loss, and one is covered and the other excluded, the exclusion will prevail, and the insurer will not be liable.
In seeking to limit the potential application of the Government Peril and Political Peril exclusions if it was found that the loss was also caused by a peril within the All Risks cover, War Risks insurers argued that the Wayne Tank principle did not apply to independent concurrent causes. In essence, the War Risks insurers were seeking to argue that, in addition to Order 311, the lessees of the planes had independently decided that it was in their interest to retain the aircraft and engines, which was a proximate cause which would be covered under the All Risks cover, and was completely independent from Order 311 such that the Wayne Tank principle did not apply.
Ultimately, Mr Justice Butcher found that Order 311 was the sole proximate cause. However, obiter, he commented that, even if there was an independent concurrent cause that fell within the scope of the All Risks cover (such as the lessees deciding themselves to retain the aircraft), the Wayne Tank principle would apply and the fact that Order 311 triggered the Government Peril exclusion would exclude cover in any event.
This part of the judgment is notable for policyholders as, while it is settled law that the Wayne Tank principle applies to interdependent concurrent causes (causes which act together to cause the loss), Mr Justice Butcher has now indicated, albeit obiter, that the same principle applies to independent concurrent causes (causes which would have been sufficient to cause the loss on their own).
As a result, each of the Lessors’ claims were found to be excluded under the All Risks cover and it was held that the claims fell to the War Risks insurers. Unfortunately, in Aercap’s case, this meant that it was entitled only to the lower limit of indemnity of $1.2 billion.
Do sanctions prevent payment to lessors?
Each of the policies contained an endorsement providing that insurers would not be liable where “providing coverage to the Insured is or would be unlawful because it breaches an embargo or sanction".
On that basis, insurers argued that they were prohibited from making payment under the War Risks section on account of sanctions introduced by the EU and US.
The Court considered the relevant sanctions and rejected insurers’ arguments on the basis of the specific wordings.
The grip of the peril – Stonegate v MS Amlin and Sky v Riverstone applied
Finally, in light of Mr Justice Butcher’s finding that the loss occurred on 10 March 2022, a separate issue arose in relation to the claims advanced by the Lessors whose War Risks policies contained provisions to review the geographical limits of the policies, pursuant to which insurers had terminated cover in Russia prior to 10 March 2022.
DAE, Falcon, Merx and Genesis advanced the “death blow” or “grip of the peril” concepts considered by Mr Justice Butcher in Stonegate v MS Amlin and again by the Court of Appeal in Sky v Riverstone. The lessors argued that the loss flowed from a peril that was operative within the policy period, and so, notwithstanding that the total loss occurred outside of it, they were entitled to cover.
In considering the authorities, Mr Justice Butcher clarified that:
“if an insured is, within the policy period, deprived of possession of the relevant property by the operation of a peril insured against and, in circumstances which the insured cannot reasonably prevent, that deprivation of possession develops after the end of the policy period into a permanent deprivation by way of a sequence of events following in the ordinary course from the peril insured against which has operated during the policy period, then the insured is entitled to an indemnity under the policy.”
Concluding that there were indeed restraints and detentions that took place prior to the implementation of Order 311, and that the loss of the aircraft on 10 March 2022 arose in a sequence of events that followed in the ordinary course of those restraints and detentions, it was held that the aircraft were in the grip of the peril by the time the relevant policies were terminated, and the relevant Lessors were therefore entitled to cover. In other words, whilst the aircraft were lost on 10 March 2022, they were in “the grip of the peril” from 5 March 2022 onwards.
In making this decision, the Court made several important findings, including:
a) relying on the explanation of the doctrine by the Court of Appeal in Sky v Riverstone, that a policy covering “loss occurring during” does not overcome the application of the “grip of the peril” principle;
b) there is no difference between (i) a loss where physical damage during the period of insurance later develops into a total loss after expiry and (ii) a loss where a deprivation during the period later becomes permanent after expiry, as a matter of construction; and
c) the “grip of the peril” principle naturally applies to deprivation of possession scenarios.
Lessons for policyholders
During a time of increased geopolitical tension, this decision is an important one given its key findings of fact and analysis of legal principles, which are likely to be applicable to all manner of coverage disputes arising out of Russia’s invasion of the Ukraine.
In particular, Mr Justice Butcher’s consideration of loss by way of deprivation in non-marine insurance policies is likely to be relevant to a range of insurance policies and policyholders that have been affected by the fallout from the Ukraine conflict and other ongoing geopolitical events.
Mr Justice Butcher’s consideration of the Wayne Tank principle is also of particular importance to policyholders given the apparent expansion of its previously accepted application to interdependent concurrent causes. It now seems that the principle will also apply to causes either of which is sufficient to cause the loss on its own, but which act in parallel.
Authors:
Joanna Grant, Managing Partner
Anthony McGeough, Senior Associate
AI is mainstream. Reimagining conventional risk management and insurance practice
As generative AI continues to revolutionise how businesses operate, the insurance industry is navigating a fast-changing landscape. AI’s potential to increase efficiency is undeniable, but it’s also raising serious questions about risk, responsibility, and the very nature of professional value.
In a recent panel discussion, at the Airmic Annual Conference in Liverpool, David Pryce, Senior Partner at Fenchurch Law, Jonathan Nichols, Head of RMIS Operations at Archer, and Vincent Plantard, Head Strategy & Analytics Claims, Director at Swiss Re Corporate Solutions, shared how their businesses are adapting to AI, the challenges they’re facing, and what responsible use looks like in high-stakes, regulated sectors.
From “let’s wait” to full-scale adoption
“A year ago, if you’d asked me about AI, I would’ve said, ‘We’re a small firm, we’ll wait and see what the bigger players do.’ But within about eight months, that completely changed.”- David Pryce
What drove the shift?
The realisation that clients are unlikely to continue paying for tasks that AI can perform quickly, cheaply, or even for free.
David and his team began a firm-wide review of every task they perform, categorising each into five types of data interaction:
- Capturing
- Retrieving
- Processing
- Analysing
- Creating
The focus is on using AI to free up more time for meaningful, high-value client engagement. The view is that if a task isn’t central to what clients truly value, it should be automated wherever possible. For the work that is core, AI should be used to enhance the way you operate, not to replace it. The ultimate aim is to spend more time applying the judgment, creativity, and specialist knowledge that only humans can offer.
Process to process improvement
Jonathan opened with a stark reality. At a recent industry event, a student asked him, “Where should my career be in five years?” The honest answer: many current jobs will no longer exist as AI rapidly replaces routine processes.
AI is not just advancing, it’s accelerating. Current systems already exceed average human IQ, and in a few years, they are projected to surpass Einstein-level intelligence. AI will solve complex problems at a scale and speed humans can’t match. However, AI cannot decide what problems to solve. That remains the essential human role.
The real value in future careers won’t come from doing the process but from improving it. To stay relevant, professionals must actively learn AI, work closely with IT teams and vendors, and develop strong data strategies, as AI can only deliver results with the right information. Companies that don’t embrace this shift will quickly be left behind.
Becoming data-led professionals
The shift isn’t just about technology, it’s about mindset. Swiss Re’s Vincent shared that one of the biggest challenges is helping professionals evolve from intuition-based decision-making to data-informed thinking.
“We’re asking people who’ve built their careers on experience to now use data and AI insights as a critical part of their decision-making. It’s a cultural change.”
The focus is on automating low-value, repetitive work, like routine marketing tasks and claims processing, so that teams can focus on what matters most: serving clients, making strategic decisions, and adding value.
“AI isn’t about cutting heads. It’s about giving people the space to focus on higher-order work.”
David echoed this theme, emphasising that the profession has already moved beyond the question of whether AI will have an impact; it is. The real focus now is on how to integrate AI into processes in ways that strengthen service and build even deeper trust with clients.
Risk and responsibility
David highlighted that while AI is a powerful tool, it does not remove professional responsibility.
“When you delegate a task to a junior colleague, you don’t sign it off without reviewing it. It’s the same with AI. You must check the output; you’re still accountable.”
In most cases, existing insurance policies will respond to AI-related errors if the professional has taken reasonable care. But there’s a fine line.
“Sending AI-generated work to a client without checking it would likely be seen as negligent, or even reckless. And if you act recklessly, you could find yourself uninsured.”
David also raised an important emerging issue: whether insurance policies are fully equipped to address the rapidly evolving AI landscape. He noted that some cyber exclusions may unintentionally restrict legitimate AI use, while insurers are beginning to consider AI-specific risks, such as hallucination errors. However, the fundamental principle remains that insurance is there to protect those who act responsibly.
Crucially, that responsibility doesn’t rest solely with individuals; it is an organisational duty. Firms must ensure their teams are properly trained to use AI safely and effectively. Simply blaming the tool for mistakes will not suffice; courts, regulators, and insurers will still hold businesses accountable.
David shared a cautionary story: a lawyer who submitted AI-generated court documents containing fake legal citations. The lawyer now faces professional sanctions and possible prosecution.
Responsible AI use is not just about risk management; it’s about maintaining trust with clients, regulators, and insurers. By using AI to enhance, rather than shortcut, professional work, firms can better serve their clients while staying firmly within regulatory and ethical boundaries.
Integrating AI seamlessly
Many professionals still think of AI as something they actively prompt, typing questions into tools like ChatGPT. But as Vincent pointed out, AI is increasingly embedded into everyday systems.
“When you get personalised dashboards, search suggestions, or email summaries, AI is working behind the scenes. You’re probably using it already.”
Jonathan emphasised the importance of taking a proactive, hands-on approach to learning AI. He recommended a three-pronged strategy: first, get familiar with AI personally by using tools like ChatGPT, Copilot, or any accessible AI platform. By experimenting with these tools, professionals can better understand their capabilities and limitations. He noted that the number of people using AI regularly has grown significantly over the past six months, signalling how quickly adoption is accelerating.
Second, Jonathan encouraged working closely with internal IT teams, who often already have access to advanced AI tools. Understanding what is available within the organisation is key to unlocking potential solutions.
Third, he advised engaging directly with technology vendors. By learning what providers can offer and asking how AI might help solve specific problems, professionals can better integrate AI into their workflows. His core message was clear: don’t shy away from AI. Much like past technological shifts, such as the move from fax machines to email, embracing AI will be essential to staying effective and competitive in the evolving workplace.
Getting started
For professionals wondering where to begin, David offers this:
“Don’t try to build your own AI. Start with an off-the-shelf solution from a reputable, secure provider.”
He also recommends integrating AI into workflows in a deliberate and balanced way. Use AI to automate routine, repetitive tasks to free up time, but caution against letting automation distract from the core value clients seek.
Evolving, not replacing
The takeaway from all three speakers is clear: AI isn’t about replacing professionals. It’s about elevating them.
“We’re not preparing for some distant AI future. The tools we have now are already changing how we work. It’s not about whether we use AI, it’s about using it well.”
The key risks? Not using AI at all, or using it irresponsibly.
AI is here to stay. The professionals who thrive will be those who embrace it, understand its limits, and use it to strengthen, not erode, the trust their clients place in them.
David Pryce is a Senior Partner at Fenchurch Law.
Insufficiency of packing exclusion (Institute Cargo Clauses)
The Institute Cargo Clauses (“ICC”) are a set of standard marine cargo clauses maintained by the Joint Cargo Committee. The latest iteration of these clauses, the ICC 1/1/2009, offers three levels of cover in descending scope of protection: ICC ‘A’ (all-risks), ICC ‘B’ (named perils, broader), and ICC ‘C’ (named perils, narrower).
All three levels of cover are subject to a common set of excluded perils. One commonly encountered exclusion is clause 4.3 of the ICC 1/1/2009 (“the Packing Exclusion”), which excludes:
“… loss damage or expense caused by insufficiency or unsuitability of packing or preparation of the subject matter insured to withstand the ordinary incidents of the insured transit where such packing or preparation is carried out by the Assured or their employees or prior to the attachment of this insurance (for the purpose of these Clauses "packing" shall be deemed to include stowage in a container and "employees" shall not include independent contractors)”.
Where an insurer purports to decline cover in reliance on this exclusion, it is important for a policyholder to closely examine the insurer’s reasons for doing so. In every case, the burden falls on the insurer to prove that the loss was proximately caused by the excluded peril (i.e., the insufficiency of packing). This requires the insurer to show that:
- The packing or preparation of the subject matter insured was insufficient or unsuitable to withstand the ordinary incidents of the insured transit;
- The insufficiency or unsuitability of the packing or preparation was the proximate cause of the loss or damage;
- The packing or preparation was carried out by the assured or their employees; and
- The packing of preparation was carried out prior to the attachment of the insurance.
Each of these elements is considered below.
- The packing or preparation of the subject matter insured was insufficient or unsuitable to withstand the ordinary incidents of the insured transit
‘Packing’ and ‘preparation’ refer to those steps necessary to prepare the cargo for the loading process. ‘Packing’ generally encompasses the placing of an outer covering over the cargo or the placing of the cargo in a container, but may at times include the insertion of material into the cargo to protect internal components. ‘Preparation’ generally involves other acts that may be necessary to prepare the cargo for loading, for instance the removal or adjustment of mechanical parts.
In no case would ‘packing’ or ‘preparation’ refer to the very acts resulting in the cargo being loaded on board. Thus in The Icebird [1991] LMLN 312, the Supreme Court of Victoria held that the failure to properly secure helicopters in the hold of the vessel could not be considered an act of ‘packing’ or ‘preparation’.
The phrase ‘the ordinary incidents of the insured transit’ has not been considered in any reported judgment relating to the ICC. A leading textbook suggests that this phrase should be read broadly to impose a ‘a rigorous requirement for packing’. On this reasoning, ‘ordinary incidents’ would refer to all reasonably foreseeable circumstances of the insured transit. Thus, if the packing of cargo was insufficient to withstand foreseeably rough sea conditions such as sudden high winds, the exclusion would apply.
That said, the formula ‘the ordinary incidents of the insured transit’ closely mirrors the classic definition of inherent vice set out in Soya v White [1983] 1 Lloyd’s Rep 122, namely:
“the risk of deterioration of the goods shipped as a result of their natural behaviour in the ordinary course of the contemplated voyage without the intervention of any fortuitous external accident or casualty”.
The phrase ‘the ordinary course of the contemplated voyage’ has been ascribed a narrow meaning in the context of inherent vice. The UK Supreme Court has held that the phrase does not encompass all reasonably foreseeable weather conditions on a voyage, but instead stands as a counterpoint to voyages on which a fortuitous external accident or casualty did occur. In other words, loss or damage involving the intervention of a fortuitous external accident or casualty would not be regarded as taking place in the ‘ordinary course of the contemplated voyage’: see The Cendor MOPU [2011] UKSC 5. There is scope, therefore, for arguing that the ‘ordinary incidents of the insured transit’ should be understood in a similarly narrow fashion and that, where insufficiency of packaging is being relied upon by insurers to decline cover, a careful examination of the circumstances leading up to the loss should be carried out.
- The proximate cause of the loss or damage was the insufficiency of the packing or preparation to withstand the ordinary incidents of the insured transit
The onus falls on the insurer to prove that the insufficiency of packing was the proximate, i.e. the dominant, cause of the loss. This need not necessarily be the cause that was closest in time to the loss.
As a practical matter, a policyholder should consider whether some other cause was dominant. This might include, for example, extraordinary weather conditions (including temperature) or sea states, or unforeseeable delays. Ultimately the cause of a loss is a question of fact and policyholders with complex losses with multiple factors at play should seek the assistance of experts.
- The packing or preparation was carried out by the Assured or their employees
The Packing Exclusion only applies where the packing or preparation was carried out by the policyholder’s employees, rather than an independent contractor, and a policyholder should always consider this distinction.
It has been suggested that the rationale for the distinction is that insurers potentially have a right of subrogation against an independent contractor who carried out the packing or preparation, and may therefore be more willing to accept the risk of insufficient packing in that situation.
- The packing or preparation was carried out prior to the attachment of the insurance.
The Packing Exclusion only applies where the allegedly insufficient or unsuitable packaging was carried out “prior to the attachment of this insurance”. The time of attachment is governed by clause 8.1 of the ICC 1/1/2009, the first paragraph of which provides:
“[the] insurance attaches from the time the subject-matter insured is first moved in the warehouse or at the place of storage (at the place named in the contract of insurance) for the purpose of the immediate loading into or onto the carrying vehicle or other conveyance for the commencement of transit …”
Cover under a policy subject to the ICC clauses attaches when the cargo is moved for ‘immediate loading’ onto the carrying vehicle. ‘Immediate’ in this context means as quickly as possible, without any unreasonable delay. As such, where goods are moved, albeit not for the purposes of the immediate loading (e.g. when cargo is moved into a holding area but loading onto the carrying vehicle only takes place several days later), it would be difficult to establish that the policy had attached at the time the cargo was moved into the holding area.
If the process of loading the cargo onto the carrying vehicle consists of several discrete steps taken in close succession, at which step would the insurance attach? Usefully for policyholders, case law suggests that the policy would attach when the first (rather than the last) of these steps is taken.
Thus in Swashplate v Liberty Mutual [2020] FCA 15, (i) a helicopter was moved out of a hangar and loaded into a container where it was secured, and (ii) the container was then loaded onto the carrying truck two hours later. The helicopter was damaged during transit as it had not been secured properly in the container. Insurers attempted to argue that the policy attached only when the container was loaded onto the truck. However, the Federal Court of Australia commented in obiter that the requirement for immediacy was satisfied once the helicopter was moved out of the hangar, and that the policy attached at that point. Since the error in securing the helicopter took place after the policy attached, the insurers could not rely on the Packing Exclusion.
Conclusion
Although we commonly see insurers seeking to decline cover on the basis of the Packing Exclusion, whether they are entitled to do so is often far from straightforward.
For example, we were recently consulted on behalf of a policyholder with a claim arising from molasses that had been packed into flexibags, which were then loaded on to shipping containers. The flexibags did not have automatic air vents and ended up bulging after being exposed to unusually high temperatures while in transit. It was questionable whether the Packing Exclusion was truly applicable, since the damage arguably was not caused by the ‘insufficiency or unsuitability of packing … to withstand the ordinary incidents of the insured transit’.
In short, for the Packing Exclusion to apply, the facts of the case must always fall within the four requirements identified above. A policyholder should thus closely scrutinise a declinature which relies on the Packing Exclusion and consider if the insurer has genuinely satisfied these requirements.
Authors
Toby Nabarro, Director, Singapore
Win for policyholder in triple insurance case
Watford Community Housing Trust v Arthur J Gallagher Insurance Brokers Limited [2025] EWHC 743 (Comm)
In a judgment favourable to policyholders delivered on 8 April 2025, the Commercial Court upheld a policyholder’s right to choose on which policy to claim where cover was provided under multiple policies. The Court also confirmed that, where insufficient cover is provided by an individual policy, the policyholder may claim sequentially under two or more policies.
Background
The Claimant was responsible for a serious data breach, the financial consequences of which were covered under three separate insurance policies arranged by the Defendant broker (a Cyber Policy, a Combined Policy, and a PI Policy, which contained indemnity limits of £1m, £5m and £5m respectively).
Each Policy contained an ‘Other Insurance’ clause, which provided that, where multiple policies covered the same loss, the Policy would only cover losses in excess of those covered by the other policy.
Following the breach, and on the Broker’s advice, the Claimant notified the Cyber Insurer but not the Combined or PI Insurers, resulting in late notification. The Combined Insurer eventually affirmed cover despite this; but the PI Insurer maintained a declinature, and it was common ground that it had been entitled to do so. As a result, the Claimant had £6m of available cover under the Cyber and Combined Policies.
The Broker subsequently accepted that its advice had been negligent.
As its losses arising from the data breach exceeded the £6m of available cover, the Claimant sued the Broker, alleging that but for its negligence, the Claimant would have been entitled to a total indemnity of £11m (being the sum of the indemnity limits of all three policies).
The Broker’s position
The Broker argued that the maximum total indemnity to which the Claimant would have been entitled, even absent its Broker’s negligence, was the maximum liability under any one Policy, i.e. £5m. The Broker further argued that, since the Policyholder had already received £6m from the Cyber and Combined Policies, it had suffered no loss in not being covered under the PI Policy, as it had already recovered more than the maximum indemnity to which it would have been entitled.
In support of its case that the maximum recoverable indemnity was only £5m, the Broker submitted, and the Court accepted, that the ‘Other Insurance’ clauses in each of the Policies all cancelled out one another. Accordingly, argued the Broker, this was a case of triple insurance where the Policies provided primary cover for £1m, £5m and £5m respectively.
The Broker then argued that. in such a case of triple insurance, a general principle of ratable contribution applied, such that the maximum indemnity to which the Claimant was entitled was the maximum liability under any one policy. As a result, each Insurer’s liability would be limited to an equitable proportion of that capped liability. For example in the current situation, the Cyber, Combined and PI insurers would each be liable for one-third of the first £1m of the Claimant’s loss, and (ii) the Combined and PI insurers would each be liable for one-half of the next £4m of the Claimant’s loss, such that the Claimant would be entitled to £333,333, £2,333,333 and £2,333,333 from the Cyber, Combined and PI Insurers respectively - ie, a total of £5m.
In addition, the Broker had an alternative argument that, since the Policies were worded such that none of the insurers had agreed to provide primary coverage when another primary policy existed, effect should be given to that intention, by limiting the total indemnity available to the maximum indemnity under any one policy, thus reducing each individual insurer’s liability.
Decision
In finding for the Claimant, the court held that, contrary to the Broker’s principal submission (which the court said had been mistakenly based on cases involving claims between insurers) ,there was no general principle of rateable contribution in cases involving double (or triple) insurance whereby a policyholder’s indemnity was capped at the highest limit of any one policy. Further, the policyholder could choose the order in which to claim under the available policies, and, if it failed to recover the whole loss from one, it could recover the balance from the other(s). It would then be a matter for the insurers to establish contribution between themselves.
In addressing the Broker’s alternative argument that the wording of the policies operated to restrict the total indemnity to the highest single limit, the Court accepted that the general proposition that the wording of the policies could have displaced the usual rule outlined above, but held that, as a matter of construction, that was not the effect here.
As the Judge explained:
“It seems to me that if an insured has paid more than one premium for more than one primary policy against liability incurred above a specified attachment point and up to a specified limit, absent an express contractual provision that provides otherwise, as a matter of general principle the insured should be able to recover the whole of its loss under one or more of the policies up to a maximum of the combined limits. Contribution, if it arises, is a matter for the insurers inter se and absent a rateable proportion clause in the policy is of no concern to the insured”.
The Broker was therefore liable for the Claimant’s losses which subsisted after payment by the Cyber and Combined Policies, subject to the limit of indemnity under the PI Policy.
The full judgment can be read here:
https://www.bailii.org/ew/cases/EWHC/Comm/2025/743.pdf
Authors
Matthew King, Associate (Foreign Qualified Lawyer)
Neurodiversity Celebration Week – Q&A with Daniel Robin
Neurodiversity Celebration Week (NCW) is a global initiative aimed at challenging stereotypes and misconceptions about neurological differences. As part of NCW, Deputy Managing Partner Dan Robin takes part in an open and insightful Q&A with Associate Dru Corfield, sharing his personal experiences and perspectives.
Dru: Hi Dan, thank you for agreeing to speak about your neurodiversity as part of neurodiversity week. It is an important conversation and something that the firm is big on supporting. I suppose the obvious first question is in what way are you neurodiverse?
Dan: I have dyspraxia.
Dru: And what does that mean to a layman? How does your dyspraxia manifest?
Dan: It affects my co-ordination, particularly hand-eye as my wife found out when we went (or tried to go) motorbike riding when we first met in Australia. Workwise it makes organisation challenging and has in the past affected my ability to write. It has also occasionally had an adverse effect on my time management.
Dru: How old were you when you were diagnosed, and what gave the game away?
Dan: 12. I think my parents sought a diagnosis based on issues with coordination and how disorganised I was with schoolwork.
Dru: What was the most difficult part of being dyspraxic as a teenager?
Dan: Back when I was in teenager in the late 90’s/early 00’s (don’t let the hairline fool you, I’m only 38) there was a real lack of awareness about dyspraxia, and at school the perception was that I was lazy and sloppy rather than ascertaining whether there was another reason behind it. It was also a challenge when first learning to drive, I started to learn on a manual car but quickly learnt that was not going to happen.
Dru: And how has public awareness of neurodiversity improved since you were diagnosed / a teenager?
Dan: It’s come on loads in the last 20 years. I think the biggest change is that neurodiversity has gone from being seeing as detrimental, to being accepted, to being seen in some circumstances as an asset.
Dru: How can being neurodiverse be an asset?
Dan: Where you have to work on certain things that don’t come naturally, it can make you better at then than those to whom it came naturally. As a Spurs fan (unfortunately), I will use Harry Kane as an analogy, had he not had setbacks and had to work on parts of his performance, he would not be the best striker in the world that he is today. There are also some neurological differences that lend themselves to the skills needed for professional services, running business etc.
Dru: How has it affected you rise at Fenchurch Law from an Associate in 2018 to the Deputy Managing Partner in 2024?
Dan: I think having to work on organisation skills and other elements of the roles I have had puts me in a unique position to help others / young members of staff – because simply put there were areas of my role which I wasn’t good at it but had to improve in order to develop. I would like to think that I am a good example of the fact that there are no barriers to progression if you are neurodiverse.
Dru: How have Fenchurch been with your neurodiversity?
Dan: The support has always been incredible; I was open from start and they immediately tried to put measures in to help me. I felt comfortable being able to tell the firm and they didn’t take it as a negative, because even 7 years ago the way neurodiversity was viewed in wider society was different to how it is seen today.
Dru: And finally, what advice would you give to neurotypical people when dealing with people with dyspraxia?
Dan: Take the time to understand. Particularly because it can manifest in a way that can be misinterpreted as someone having a lack of care, attention to detail or even laziness. There are measures in place to help with nearly all aspects needed for a professional services role, and it’s about working with the individual to work out what support they require. For example, with a junior lawyer, it may be accepting that they struggle with note taking in meetings, and finding a way to work with that, or they require instructions to them in a certain way.
Dru: Thanks very much for sharing, Dan.
Daniel Robin is the Deputy Managing Partner at Fenchurch Law.
Clarendon v Zurich: Proposal Insolvency Questions Narrowly Construed
In a judgment handed down on 13 February 2025, the High Court upheld an application to strike out parts of an insurer’s Defence, in a coverage dispute arising from £8 million fire losses at a dental practice in Leeds. The decision is welcome news for policyholders and brokers, supporting a narrow approach to interpretation of insurer questions on insolvency of corporate entities related to the proposer, in statements of fact prior to inception of the policy.
Fenchurch Law act for the claimants, Clarendon Dental Spa LLP (the ‘LLP’) and Clarendon Dental Spa (Leeds) Limited (‘Clarendon’), in their action against Zurich and Aviva, following insurers’ refusal to indemnify property damage and business interruption losses arising from a catastrophic fire in June 2021. Following commencement of proceedings, settlement with Aviva was agreed on commercial terms, and trial of the claim against Zurich is listed for hearing in May 2025.
Duty of Fair Presentation
Zurich alleged that Clarendon had breached its duty of fair presentation in failing to disclose the insolvency of two companies (‘PDS’ and ‘JHP’) that shared a common director with Clarendon and the LLP. These entities were former partners of the LLP and resigned in 2014, before entering into creditors’ voluntary liquidation, following a business restructuring which led to the formation of Clarendon. The LLP continued to own the freehold of the premises. Prior to 2006, the freehold was owned by Back-to-back Investments Ltd (‘BTB’), a company in which the dentist owner of Clarendon was a director. BTB entered insolvent liquidation in December 2009.
As part of the insurance renewal process, a statement of facts was provided to Zurich, including an ‘Insolvency Question’: “Have you or any partners, directors or family members involved in the business … Been declared bankrupt or insolvent, or been disqualified from being a company director?”. Clarendon answered ‘No’. A proposal form was given to Aviva, including a declaration that “Neither You or Your directors or partners involved with The Business or any other company or business have … in the last ten years been declared bankrupt or insolvent or been the subject of bankruptcy or insolvency proceedings or been disqualified as a company director”.
Under section 3 of the Insurance Act 2015, an insured is required to make a fair presentation of the risk, including disclosure of every material circumstance that the insured knows or ought to know, ensuring that every material representation as to a matter of fact is substantially correct. Disclosure is not required of a circumstance as to which the insurer waives information (section 3(3)(c)).
Zurich’s Defence stated that Clarendon breached this duty by incorrectly answering the Insolvency Question and failing to disclose the liquidations. Clarendon argued that on its true construction, the subjects of the Insolvency Question were limited to Clarendon and its current directors only (and not other corporate entities that a partner/director of Clarendon had previously been involved with), so the answer provided was correct. The insurers advanced a broader interpretation covering any partner in any partnership, and any director of any company, that is or was involved in Clarendon’s business as a dental practice, including the LLP as owner of the freehold and the former operator of the dental practice prior to restructuring.
Contract Interpretation and Waiver
Applying the Supreme Court decision in Wood v Capita Insurance [2017], the Court held that a reasonable person would objectively understand the Insolvency Question as relating only to insolvencies of current partners or directors of the policyholder, and not former partners or members of the LLP.
A special rule applies where a question asked by an insurer is ambiguous. As explained by Snowden J in Ristorante v Zurich [2021]: when the court is interpreting questions posed by insurers, rather than a negotiated contract term, any genuine ambiguity is resolved in favour of the applicant. If there are two rival constructions, both of which are objectively reasonable, the insurer cannot impugn as misrepresentation an answer which a reasonable person would not consider to be false.
The questions were contained in standard form documents issued to policyholders, hence the reference to “partners, directors or family members”, used disjunctively to cover the various possibilities that a policyholder is a partnership, a company, or a sole trader. The wording should naturally be read as referring to current partners and directors, at the date of the question, not to former ones.
The Court also noted the practical difficulties that would be faced in answering the Insolvency Question, if it meant any entity ‘involved’ with the business, as alleged by Zurich. There would need to be an inquiry into the circumstances not only of the policyholder’s own former partners or directors, but also those of predecessor owners or operators of the business, and evaluation of whether any potentially relevant person was sufficiently involved to require investigation - placing an unrealistic and unnecessary burden on policyholders to determine those ‘materially involved’.
It was therefore held that Clarendon answered the questions correctly but even if they had not, they were at best ambiguous and that ambiguity would be interpreted in favour of the policyholders. Further, Zurich and Aviva waived any right to disclosure of the fact of the liquidations, by asking the insolvency questions in the terms presented. The Court therefore agreed to strike out parts of Zurich’s Defence, in relation to alleged material non-disclosures on insolvency.
Implications
The case serves as a timely reminder on the need for clarity in proposal form questions and answers, to avoid disputes. Insurers should ask carefully worded enquiries to sufficiently investigate at the outset, and any attempt to re-write or extend the scope of such questions at the claims stage should be refused.
Read the full judgment here.
Authors:
Daniel Robin, Deputy Managing Partner
Pawinder Manak, Trainee Solicitor