Fenchurch Advocacy Services
At Fenchurch Law, we are committed to the success of our insurance broker partners, with whom we stand shoulder to shoulder as we work together to achieve the best possible client outcomes.
Fenchurch Advocacy Services is a non-legal insurance consultancy and advocacy service that we offer to brokers, which has been designed to replicate the high quality, specialist claims advocacy currently only offered by the ‘big 3’ brokers and the nationals.
Our flexible and innovative service offers brokers access to an ACII-qualified and chartered status insurance claims practitioner, who will provide expert support, advice and assistance on claims-related issues.
We launched the consultancy and advocacy service to complement and support brokers’ in-house teams, to assist your Account Executives if they are managing the issues, or to supplement the existing resource and capabilities of your Claims teams.
Consultancy
Our Consultancy service is a desktop advisory response, designed to support brokers with claims-related issues on which you require guidance or a second opinion, and includes:
- Initial coverage assessment (this is distinct from our existing enquiry service which relates to coverage disputes once the insurer has made their decision)
- Initial notifications – which policies do you need to notify?
- Guidance on interpretation or application of policy wordings, schedules or endorsements
- Advice on claim presentation / settlement / resolution
- View on legal liability where you or your client dispute an insurer’s decision
- Advice on challenging reserves / quantum and file closure
- Advice on disease claims and tracing missing EL cover
Advocacy
Our Advocacy service is available to your Clients, on a direct engagement basis, if they have disputes which are eligible for referral to the Financial Ombudsman Service. We can assist with:
- Enquiries by loss adjusters or solicitors
- Liaison with insurers or other parties
- Claim Settlement
If you would like more information on these services and our charges, please contact our Insurance Consultant Phil Taylor at phil.taylor@fenchurchlaw.co.uk, or register your interest below:
Register your interest
Call us on +44 (0)20 3058 3070
On your side
Our services
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Our clients and their brokers draw confidence from the quality of the Fenchurch Law team.
Upcoming events
Building Liability Orders: whose fault is it anyway?
Following the first Building Liability Order made under the Building Safety Act 2022, we have asked Michael Levenstein of Gatehouse Chambers, who was instructed by the successful applicant, to join us for a discussion about how the courts are interpreting the legislation.
Date: 22nd January 2025
Our approach
Understand how our solicitors support honest policyholders with genuine claims to ensure their claims are paid promptly and in full
We work shoulder to shoulder with insurance brokers to combine legal and commercial pressure on behalf of policyholders
Our culture and values
Freedom and responsibility are at the heart of the unique culture of our law firm
At Fenchurch Law, we are building a strong and successful business with a unique culture
Join us
Interested in joining our growing team of talented and specialist insurance dispute solicitors?
We are an enthusiastic and entrepreneurial team of talented and passionate individuals, specialists in our fields. We share a vision for how a law firm can and should operate, and we are united in our commitment to delivering outstanding outcomes for our clients
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