Fenchurch Advocacy Services

At Fenchurch Law, we are committed to the success of our insurance broker partners, with whom we stand shoulder to shoulder as we work together to achieve the best possible client outcomes.

Fenchurch Advocacy Services is a non-legal insurance consultancy and advocacy service that we offer to brokers, which has been designed to replicate the high quality, specialist claims advocacy currently only offered by the ‘big 3’ brokers and the nationals.

Our flexible and innovative service offers brokers access to an ACII-qualified and chartered status insurance claims practitioner, who will provide expert support, advice and assistance on claims-related issues.

We launched the consultancy and advocacy service to complement and support brokers’ in-house teams, to assist your Account Executives if they are managing the issues, or to supplement the existing resource and capabilities of your Claims teams.

Consultancy

Our Consultancy service is a desktop advisory response, designed to support brokers with claims-related issues on which you require guidance or a second opinion, and includes:

  • Initial coverage assessment (this is distinct from our existing enquiry service which relates to coverage disputes once the insurer has made their decision)
  • Initial notifications – which policies do you need to notify?
  • Guidance on interpretation or application of policy wordings, schedules or endorsements
  • Advice on claim presentation / settlement / resolution
  • View on legal liability where you or your client dispute an insurer’s decision
  • Advice on challenging reserves / quantum and file closure
  • Advice on disease claims and tracing missing EL cover

Advocacy

Our Advocacy service is available to your Clients, on a direct engagement basis, if they have disputes which are eligible for referral to the Financial Ombudsman Service. We can assist with:

  • Enquiries by loss adjusters or solicitors
  • Liaison with insurers or other parties
  • Claim Settlement

If you would like more information on these services and our charges, please contact our Insurance Consultant Phil Taylor at phil.taylor@fenchurchlaw.co.uk, or register your interest below:

Register your interest

    Your details:

    Call us on +44 (0)20 3058 3070

    You may also be interested in:

    Specialist

    Our practice groups

    Our people

    Our clients and their brokers draw confidence from the quality of the Fenchurch Law team.

    Ask Us

    Please let us have brief details about your enquiry or call us today on +44 (0)20 3058 3070

      Awards and testimonials

      Understand how others view Fenchurch Law

      More

      Upcoming events

      Northern Coverage Symposium 2024

      We are delighted to announce that the Northern Coverage Symposium is making its return this year. Join us on 6th June at Aspire Leeds for an insightful half-day event.

      Date: 6th June 2024

      More
      Fenchurch Law Lloyds Building

      Our approach

      Understand how our solicitors support honest policyholders with genuine claims to ensure their claims are paid promptly and in full

      We work shoulder to shoulder with insurance brokers to combine legal and commercial pressure on behalf of policyholders

      More
      Fenchurch Law Our Culture

      Our culture and values

      Freedom and responsibility are at the heart of the unique culture of our law firm

      At Fenchurch Law, we are building a strong and successful business with a unique culture

      More
      Fenchurch Law Join us

      Join us

      Interested in joining our growing team of talented and specialist insurance dispute solicitors?

      We are an enthusiastic and entrepreneurial team of talented and passionate individuals, specialists in our fields. We share a vision for how a law firm can and should operate, and we are united in our commitment to delivering outstanding outcomes for our clients

      More

      Climate Risks Series, Part 3: Aloha v AIG – Liability Cover for Reckless Environmental Harm

      Aloha v AIG - Liability Cover for Reckless Environmental Harm Increasing numbers of claims are proceeding around the world alleging that the public were misled about the risks associated with climate…

      Read More

      Will someone think of the Lenders? Co-insurance issues for funders

      Recent Court decisions such as Sky UK Ltd & Mace Ltd v Riverstone Managing Agency Ltd (which we wrote about previously in more detail here) have discussed “Project Insurance” policies taken out…

      Read More

      When adjectives matter: How ‘Accidental’, ‘Sudden’ and ‘Unforeseen’ affect all-risks insurance cover

      Construction and engineering projects, being subject to a wide variety of risks, are invariably insured on an all-risks basis via Construction All-Risks (“CAR”) or, in the case of projects involving…

      Read More