{"id":265,"date":"2022-03-28T00:00:00","date_gmt":"2022-03-27T23:00:00","guid":{"rendered":"https:\/\/fenchurchlaw.hostingsystems.co.uk\/uk\/blog\/2022\/03\/28\/the-good-the-bad-the-ugly-100-cases-every-policyholder-needs-to-know-16-the-good-technology-holdings-ltd-v-iag-new-zealand-ltd-2008\/"},"modified":"2024-08-21T16:47:01","modified_gmt":"2024-08-21T15:47:01","slug":"the-good-the-bad-the-ugly-100-cases-every-policyholder-needs-to-know-16-the-good-technology-holdings-ltd-v-iag-new-zealand-ltd-2008","status":"publish","type":"post","link":"https:\/\/fenchurchlaw.com\/en-uk\/the-good-the-bad-the-ugly-100-cases-every-policyholder-needs-to-know-16-the-good-technology-holdings-ltd-v-iag-new-zealand-ltd-2008\/","title":{"rendered":"The Good, the Bad &#038; the Ugly: 100 cases every policyholder needs to know. #16 (The Good). Technology Holdings Ltd v IAG New Zealand Ltd [2008]"},"content":{"rendered":"<p>Welcome to the latest in the series of blogs from Fenchurch Law:\u00a0<em>100 cases every policyholder needs to know.\u00a0<\/em>An opinionated and practical guide to the most important insurance decisions relating to the London \/ English insurance markets, all looked at from a pro-policyholder perspective.<\/p>\n<p>Some cases are correctly decided and positive for policyholders. We celebrate those cases as <em>The Good<\/em>.<\/p>\n<p>Some cases are, in our view, bad for policyholders, wrongly decided, and in need of being overturned. We highlight those decisions as <em>The Bad<\/em>.<\/p>\n<p>Other cases are bad for policyholders but seem (even to our policyholder-tinted eyes) to be correctly decided. Those cases can trip up even the most honest policyholder with the most genuine claim. We put the hazard lights on those cases as <em>The Ugly.<\/em><\/p>\n<p>#16 (The Good)<\/p>\n<p><strong>The Good<\/strong><\/p>\n<p>In another useful decision for policyholders under CAR policies (see our earlier article regarding <a href=\"https:\/\/www.fenchurchlaw.co.uk\/the-good-the-bad-the-ugly-100-cases-every-policyholder-needs-to-know-4-the-good-the-orjula\/\">\u2018The Orjula\u2019<\/a>), but also damage policies generally, the High Court of New Zealand found (at para 65 of its judgment) that damage (as distinct from <em>physical<\/em> damage) can be established by one of more of:<\/p>\n<p>a) a material risk to insured property which did not exist before the relevant event;<\/p>\n<p>b) an event which rendered the insured property not fit for its intended use; and\/ or<\/p>\n<p>c) the possibility of malfunction during use as a result of the relevant event, which would require the insured property to be dismantled to determine the risk.<\/p>\n<p>Whilst this authority isn\u2019t binding on an English court, it would certainly be persuasive and the last category in particular is helpful to policyholders seeking cover for damage, as the mere possibility of malfunction which itself has not occurred would trigger cover under a policy responding to damage based on this authority.<\/p>\n<p><u>The decision <\/u><\/p>\n<p>The claimant supplied credit card terminals to retailers, 2,051 of which were stored in a basement that flooded on 7 February 2005. All of the containers in which the terminals were stored came into contact with flood water (but only around a quarter of the terminals themselves), and all containers were exposed to increased humidity. The claimant claimed under its Business Assets insurance policy (\u201c<strong>the Policy<\/strong>\u201d) for loss or damage to all of the terminals, the insuring clause in the Policy stating:<\/p>\n<p><em>If during the Period of Insurance specified in the Schedule there happens Loss or Damage unintended and unforeseen by the Insured, except as may be excluded, to the PROPERTY AND EXPENSES INSURED, then the Insurers will indemnify the Insured in respect of such Loss or Damage as expressed in the BASIS OF LOSS SETTLEMENT and in addition the Insurers will indemnify the Insured in the manner and to the extent separately stated herein.<\/em><\/p>\n<p>Despite being capitalised terms, Loss and Damage were not defined in the Policy. The claimant\u2019s claim was accepted in relation to the terminals which came into direct contact with flood water, but insurers declined cover for the remaining terminals on the basis that they were neither lost nor damaged.<\/p>\n<p>The court was asked to consider whether the insuring clause had been triggered in relation to the other terminals stored in the basement, essentially whether they were damaged because the manufacturer of the terminals had withdrawn its warranty and \/ or because the operator of the terminals\u2019 intended network had refused to permit those units to be connected because of the risk that they would malfunction.<\/p>\n<p>The claimant relied on expert evidence which included that it was standard industry practice for manufacturers to dismantle terminals returned to it to ensure their continued security and reliability following suspected damage. This, coupled with the low cost of producing terminals compared with the higher cost to dismantle, meant that terminals were often written off\/ disposed of rather than being repaired.<\/p>\n<p>The court\u2019s analysis included a discussion concerning the difference between <em>\u201cphysical damage\u201d<\/em> on the one hand and <em>\u201cdamage\u201d<\/em> on the other, and concluded that the parties had intended the Policy to have the wider, unqualified damage cover, as opposed to cover being restricted to physical damage.<\/p>\n<p>There was a detailed discussion of the damage authorities, including <em>Transfield<\/em> and <em>Quorum AS<\/em>, but most notably <em>Ranicar v Frigmobile Pty Ltd<\/em>, which the court regarded as the leading authority on <em>\u201cdamage\u201d<\/em> in an insurance context. That case concerned scallops which could no longer be exported as they were temporarily and accidentally stored above -18 degrees Celsius, with that change in temperature being enough to constitute the physical change required to trigger cover for damage under the relevant insurance policy.\u00a0 The court in <em>Ranicar<\/em> held that whereas <em>\u201cphysical damage\u201d<\/em> may require a permanent and irreversible change in physical condition, <em>\u201cdamage\u201d<\/em> could occur when an adverse change in physical condition was both transient and reversible.<\/p>\n<p>Deciding the <em>Technology Holdings<\/em> case, Woodhouse J (quoting a leading insurance text) said that the essence of <em>Ranicar<\/em> in relation to damage was that <em>\u201cit is normally sufficient if the damage is in the form of diminution in value or functionality\u201d<\/em>, but that element was not enough by itself \u2013 for damage something must happen to the property itself followed by the impairment in value or usefulness.<\/p>\n<p>Applying <em>Ranicar<\/em> to the terminals which did not directly come into contact with flood water, Woodhouse J said that:<\/p>\n<p><em>\u201c\u2026there was an occurrence \u2013 the flooding \u2013 which was unintended and unforeseen by the insured and which happened to the property. Following this event, which may or may not be similar to the temperature rise in <\/em>Ranicar<em>, the plaintiff found it could not sell the units. For the reasons discussed, I am satisfied that, if the plaintiff cannot prove that the units were \u201cphysically damaged\u201d, there nevertheless will have been \u201cdamage to the property\u201d for the purposes of the plaintiff\u2019s Business Assets insurance policy if the plaintiff can establish the following: Because the units were stored in premises affected by flooding the units would malfunction during use in the network on a date earlier than the date on which the units would normally be withdrawn from use and in consequence they are not fit for their intended use\u201d.<\/em><\/p>\n<p><u>Comment <\/u><\/p>\n<p>In addition to helping to cement <em>Ranicar\u2019s<\/em> status as a leading authority on damage in the insurance context, it arguably goes one step further by holding that the mere possibility of malfunction was sufficient to constitute damage where that risk impacting on value or usefulness.\u00a0 The logic of the decision is sound, and merely extends existing principles rather than taking an entirely new approach, and the decision is certainly Good for policyholders.<\/p>\n<p><a href=\"https:\/\/www.fenchurchlaw.co.uk\/people\/rob-goodship\/\" target=\"_blank\" rel=\"noopener\">Rob Goodship<\/a> is a Senior Associate at Fenchurch Law<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the latest in the series of blogs from Fenchurch Law:\u00a0100 cases every policyholder needs to know.\u00a0An opinionated and [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":97,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[133],"tags":[247],"class_list":["post-265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-good-the-bad-and-the-ugly","tag-construction-risks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Good, the Bad &amp; the Ugly: 100 cases every policyholder needs to know. #16 (The Good). 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